Privacy & Cookies Policy

On 25 May 2018 the new European Union (EU) data protection law, the General Data Protection Regulation (GDPR), took effect. This law gives you more control over how your data is used and places certain obligations on us as we use and process your information. Further information on GDPR and your rights under this law may be found on their website.

Privacy Policy

Keepsake Memory Bears cares about your privacy and as such will never pass out your personal information to any third party, and we will only use your supplied information for the following uses:

• to provide you with information and services or purchases
• to update you on our services and status
• periodically as the need arises to inform you of any services or information which may be of interest or benefit to you

We are committed to protecting your privacy. Authorised personnel on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. There are specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Access to your data

You have the right at any time to ask us for the following:

• to provide you with all of the information which we may hold in our systems on you
• to delete all of the data we hold in our systems (your right to be forgotten)

Security

The security of your data is important to us. We use an SSL certificate on our website to keep your information and communication with you secure at all times.

SSL Certificates are small data files that digitally bind a cryptographic key to an organization’s details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser.  

Any data we hold on our systems we encrypt and keep regular backups of. We regularly review best practices in keeping your data safe. In the unlikely event of a breach in our data systems, we will notify you within 72 hours with the details.

Cookies

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

(a) is provided with clear and comprehensive information about the purposes of the storage of, or access to, that information; and

(b) has given his or her consent.

The Regulations are not prescriptive about the sort of information that should be provided, but the text should be sufficiently full and intelligible to allow individuals to clearly understand the potential consequences of allowing storage and access to the information collected by the device should they wish to do so.”

Source: ICO website, May 2012

The following table lists the cookies currently used on our website, we may update them from time to time as new website functionality is added or modified. If you have any questions about them or their use please get in touch.